26.1.12

Voice messaging: where did it go?

Received an interesting question from a reader. Firstly, big thanks. It is a great pleasure to get feedback of any kind.

Here goes:

There are a lot topic regarding CoIP or VoIP. What about short voice messaging over IP?
Its concept is similar to Push-To-Talk. It can be a replacement to part of SMS.


I see there are some benefits of short voice messaging comparing to SMS:

- Fast to compose. There is a trend to use speech-to-text feature in the phone to compose SMS but still the user needs to correct the typo manually.

- Voice messaging through 3rd party instant messaging server over IP may have no extra cost. But I don’t know whether there is such a server.

- More information in the voice messages than the plain short messages: the sender’s mood and voice tune. The pure text message can’t contain such rich information.



Short voice messaging refers to the use case that the sender records a short audio clip and sends it to the recipient and the recipient plays the audio clip.



I would say yes. In the various push-to-talk solutions that were trying to enter markets in around 2004-6, I remember the company Fastmobile whose solution was this type of a voice message oriented approach.
There are plenty of others, I guess too. Let's not forget about MMS too, in the MMS paradigm.
The interesting question is why this is not more common? There are a couple of reasons maybe. Firsly, the usual non-interop between IM clouds. This is gradually changing of course, but having this type of application-to-application interop and very close integration could take more time to happen between the clouds.
If I were Apple, looking to really differentiate inside my own cloud, I would explore this type of concept.
There is great user delight to be created here.
Need to check imessage features...

3 comments:

DC Downunder said...

This is another example of Luddite Operators at work. If they had chosen to promote the market instead of milk the market, they would have progressed inter-op and reasonable tariffs, especially international. Instead they killed it and the OTT players are now killing them.

JK said...

hi DC Downunder,

Yes and no. Mentally I guess the operators were not ready for PoC. But while there was technical standards work on-going, the will to make this happen commercially was not there.
I guess also the PoC promise was also that it would be the "IMS killer app" and that was not credible enough to roll out the IMS...

Interactive Voice Response (IVR) said...

Way cool! Some very valid points! I appreciate you penning this article and the rest of the site is really good.